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VPN for Android and Chromebooks
GlobalProtect installation and connection guide for Android based systems.
VPN for iOS and iPadOS Devices
GlobalProtect installation and connection guide for iOS and iPadOS based systems.
VPN for Windows Devices
GlobalProtect installation and connection guide for Windows based systems.
VPN for Linux
GlobalProtect installation and connection guide for Linux based systems.
Windows 10 - Scanning For Viruses/Malware
For help using the Windows Defender software to scan your device and protect against cyber threats.
Malicious-Website Blocking
Learn why some web-sites are blocked on the UM-Dearborn Network
DUO: Getting Blank Two-Factor Prompt on iPhone
To fix the blank screen issue that can occur on the Duo prompt on an iPhone.
Some Older Browsers Can't Verify Identity or Security of U-M Websites
This article talks about how using an older browser can be the reason why they can't access U-M websites and how to fix it.
Spoofed Caller ID - Appears that Call is Internal to University of Michigan - Dearborn
This article talks about what vishing is and information about what to do if someone from outside the University calls you with a spoof caller ID making it look like they are an on-campus number.
Get Help with Sensitive Data Guidelines and Other University Security Policies
This article talks about how to protect your sensitive data and the university's security policies.
Troubleshooting Mac OS: Installing Security Updates without Updating Your OS
How to install software and security updates without upgrading your OS.
Spam and Scam Phone Calls
Managing Sensitive Data & Discovery Report
Dropbox: Using Selective Sync Folders (Personal / Sensitive Information)
How to add or remove files/folders from syncing with dropbox.